Hiring a good home repair handyman can be a bit difficult. How do you find someone who will return your calls, show up on time, do the job right and finish it, all at a fair price? Here are some tips that can help.
Who to CallWhile it may seem obvious, whom you call for help will depend on what you need done. If, for example, you have a small home repair or improvement project that doesn't require a lot of technical expertise, a handyman may be all you need. But if you have a job that involves electricity, plumbing, or heating or cooling systems, you're better off going with a licensed tradesman. Bigger jobs like home renovations or remodeling may require a general contractor.
Whatever type of work you need, the best way to find the right person is through referrals from people you trust. If your friends or family don't have any recommendations, turn to professionals in the field like local hardware or home improvement stores, or even real estate agents.
The Internet can also help. Websites like HomeAdvisor.com can put you in touch with prescreened, customer-rated service professionals in your area for free. You can also try AngiesList.com, a membership service that will connect you with contractors and service companies with various types of expertise for free. They provide ratings and reviews of local professionals who've done work for other members in your area, plus details about the type of work they've done, prices, professionalism and timeliness. They also offer an upgraded silver or gold membership for $25 or $100 per year, which offers discounts, a magazine, complaint resolutions and more.
Another option for finding handyman services is through a local or national service company like MrHandyman.com, HouseDoctors.com or HandymanConnection.com. You'll probably pay more going through a company than you would with an independent handyman, but service companies typically promise professional workers who are screened, licensed, bonded and insured.
To find local handyman services in your community, check your yellow pages or go to any Internet search engine and type in "handyman" plus your city and state.
Things to KnowOnce you've located a few candidates, your next step is to get written estimates that list the materials, costs and details of the project. It's a good idea to get at least three estimates from different sources to be sure you're getting a fair deal.
Before hiring someone, check out his or her work history with your state consumer protection agency (go to usa.gov/state-consumer for a list) and the Better Business Bureau (bbb.org/council). You can also search the Web using the company or individual's name and such words as "reviews" and "complaints."
You also need to find out if your candidates have an approved contractor or tradesman license. Using an unlicensed worker in a state that requires a license is dangerous - you'll have little legal recourse if the job goes bad. To see which states license contractors, visit contractors-license.org. Contractorcheck.com is another good resource for researching local contractors.
Also, ask to see their proof of insurance, which covers any damages they may cause while working on your home, and ask for several references from past jobs and check them.
Savvy Living is written by Jim Miller, a regular contributor to the NBC Today Show and author of "The Savvy Living” book. Any links in this article are offered as a service and there is no endorsement of any product. These articles are offered as a helpful and informative service to our friends and may not always reflect this organization’s official position on some topics. Jim invites you to send your senior questions to: Savvy Living, P.O. Box 5443, Norman, OK 73070.