These scams have fraudsters frequently pretend to be representing a government agency and specifically target senior adults. They use carefully crafted strategies that are based on fear and deceit to exploit senior victims.

IRS Commissioner Danny Werfel stated, "Scammers often target seniors, attempting to steal personal information through phone calls, emails or text messages by pretending to be from the IRS or other agencies or businesses. Preventing these types of scams requires assistance from many different places. By partnering with other federal agencies and others in the tax community, we can reach more seniors and other taxpayers to help protect them against these terrible scams."

World Elder Abuse Awareness Day is Saturday, June 15, 2024. This day has been observed for nearly two decades and focuses on programs to reduce neglect and abuse of seniors. It attempts to recognize the cultural, social, economic and demographic factors that are used by fraudsters.

The IRS offers specific cautions that enable seniors to understand the threats. The fraudsters continue to become more sophisticated and use "spoofed" caller IDs to appear legitimate.

1. Impersonation of Government Agents — Fraudsters often claim to represent the IRS, Social Security Administration, Medicare and other public agencies. They frequently spoof the caller ID, and the victim believes that it is a legitimate call from a government agency.
2. Claim of Prizes or Problems — Scammers may promise large prize winnings or claim you owe a significant debt. You might be promised a substantial tax refund or told that you owe a large amount to the IRS. The scammer’s goal is to convince you that you are receiving a large positive benefit or facing serious trouble. In either case, the scammer will attempt to persuade you to disclose financial information.
3. Pressure for Prompt Action — Fraudsters are skilled at creating a sense of urgency. They craft dramatic stories that persuade you to take immediate action. The stories could threaten a senior with arrest, deportation or loss of a driver's license. The urgency of the fraudster’s threat is a major red flag.
4. Unusual Payments — A fraudster knows he or she must remain anonymous. The scammer will use unusual payment methods that can make it difficult to track the money. These payments might include cryptocurrency, wire transfers or gift cards. The fraudster will explain why the senior must respond immediately. Under pressure and because of the urgency of the demand, many seniors have shared the financial information on a gift card and then had their funds disappear.

The IRS offers several protections for seniors. If you receive an unexpected call because you have not previously been notified by mail from the IRS regarding any issues with your taxes, you should hang up. You can contact the IRS at 800-829-1040 to verify the name and IRS department of the caller. You also can set up an online account on IRS.gov to review your tax information and status.

If you think you have been scammed, you can report it on the IRS Impersonation Scam Reporting form or call 800-366-4484.

Always keep in mind that there are four "never” rules that are followed by IRS staff.

1. Never Demand — The IRS emphasizes it will not demand immediate payment with a debit card, gift card or wire transfer.
2. Never Threaten Arrest — The IRS will not threaten you with arrest by police or a local law enforcement agency.
3. Never Skip Appeal — The IRS will never demand payment without giving you an opportunity to dispute the tax amount or proceed through an appeal process.
4. Never Demand Numbers — The IRS will never demand information from your credit, debit or gift card.

Finally, the U.S. Department of Justice has a National Elder Fraud Hotline. If you are a victim of elder fraud, you may call 833-372-8311. There are operators available who speak English, Spanish and other languages.

The Veterans Administration’s (VA) Aid and Attendance benefit program can help wartime veterans and their surviving spouses pay for a variety of long-term care costs. Aid and Attendance is a monthly benefit for eligible veterans and surviving spouses that is in addition to any existing VA pension. In 2024, the benefit pays a maximum of $2,727 per month to married veterans, $2,300 per month to single veterans or $1,478 per month to a surviving spouse. The money is tax free and can be used to pay for assisted living, memory care, nursing home or in-home care services.

Eligibility Requirements

To qualify, a veteran must meet certain service requirements and not have been discharged dishonorably. Single surviving spouses of wartime veterans are eligible if their marriage ended due to death.

To medically qualify, a veteran must be either disabled, or over the age of 65 and need help performing activities of daily living such as eating, bathing, or dressing. Veterans who are blind, residing in a nursing home due to disability or receiving Social Security Disability or SSI also qualify. Single surviving spouses have no age restrictions, but must need assistance with activities of daily living to be eligible.

Veterans and their spouses must also meet certain thresholds for financial need to be eligible for benefits. To financially qualify, an applicant’s net worth, which includes assets and annual income combined, must be below $155,356 in 2024.

To calculate net worth, add up all assets including real property, investments and personal property but do not include the primary home or vehicle. Next, add up the applicant’s income over the past year (including Social Security, pensions and interest income from investments and annuities) minus any out-of-pocket medical expenses, prescription drugs, insurance premiums and long-term care costs over that same period. The total net annual income combined with the asset total is the applicant’s net worth.

The VA has a three-year lookback period to determine if an applicant transferred any assets before filing the claim. If assets were transferred during that period for below market value and those assets would have disqualified the applicant, a penalty period of up to five years may apply.

How to Apply

To apply for Aid and Attendance, you will need to fill out VA Form 21-2680 and mail it to the appropriate Pension Management Center (PMC). A health care provider will need to prepare the examination information section. Applications can also be submitted in person at a VA regional office.

For more information or to download application forms see VA.gov/pension/aid-attendance-housebound. The VA can also be reached at 800-827-1000 if there are additional questions. If you need assistance, a Veteran Service Officer (VSO), a VA-accredited attorney or claims agent can be appointed to represent your interests. To locate accredited representatives, visit VA.gov/ogc/apps/accreditation/index.asp.

It can take months for an application to be processed. Once the application is approved, the VA will send a lump sum retroactive payment covering the time from the date of filing to the date it was approved. After receiving any retroactive payment, regular monthly payments will be made.

Savvy Living is written by Jim Miller, a regular contributor to the NBC Today Show and author of "The Savvy Living" book. Any links in this article are offered as a service and there is no endorsement of any product. These articles are offered as a helpful and informative service to our friends and may not always reflect this organization's official position on some topics. Jim invites you to send your senior questions to: Savvy Living, P.O. Box 5443, Norman, OK 73070.

There is extensive interest by IRS staff in using artificial intelligence (AI) to uncover scams. Williams commented, "We need you to bring your expertise as to other ways that we can creatively and safely and responsibly use AI to disrupt scams and schemes."

The IRS is in the process of pursuing a "full-spectrum solution and an alert system to communicate across agencies and other stakeholders." This new communication effort could include the IRS, the Securities and Exchange Commission (SEC), the U.S. Chamber of Commerce and the banking industry.

The IRS and its Security Summit partners continue to provide guidance to taxpayers on avoiding tax and financial scams. There are specific strategies that help taxpayers reduce risk.

1. Slow Down - Scammers often use urgency to pressure victims. The IRS emphasizes that the process for audit and collection is deliberate. If a scammer demands immediate action, you should pause and ask questions. By slowing down and exploring the situation, you are much less likely to get into trouble.
2. Check Out Person - If you are contacted by an individual claiming to be from the IRS or another government agency, you should check the specific details. Find out who the individual is and their job title and role with the organization. You can use your favorite search engine to check the name, background and credibility of the person or the organization that is claiming to contact you. An effective method is to enter the name of the individual or organization and the word "scam" when doing your search.
3. Do Not Send Money or Gift Cards - The scammer will frequently demand an immediate transfer of funds to pay taxes or for another purpose. They may deliberately rush you into using an unusual payment method. This might be a gift card, cryptocurrency or a wire transfer from your bank. If the caller requests immediate payment with unusual methods, you should recognize it as a scam and refuse to send the funds.

If you think you are a victim of a scam, you should retain any emails, messages or paperwork. You can send emails to the IRS at This email address is being protected from spambots. You need JavaScript enabled to view it. . If you discover a false tax return was submitted in your name, use the IRS Identity Theft Affidavit (Form 14039).

If you sent your credit card number or bank account information, contact the bank or credit card company immediately. Their fraud transaction division may be able to return your funds and stop additional transactions. If you used a gift card or wire transfer, contact the issuer or your bank. There may still be a possibility of stopping the transaction.

Finally, if you have given the fraudster your Social Security number or other personal information, the three major credit agencies (Experian, TransUnion and Equifax) can place a fraud alert on your credit report. This makes it more difficult for the scammer to open new accounts based on your stolen information.

There are two different options that allow Social Security beneficiaries to reverse their claiming decision. To be eligible, specific conditions must be met. Here is what you should know.

Withdrawal Benefits

If you are in your first year of collecting retirement benefits, you can apply to Social Security for a "withdrawal of benefits." Social Security will let you withdraw your original application for retirement benefits, but it must be within 12 months of the date you first claimed your benefits.

If you opt for a withdrawal, Social Security will treat it as if you never applied for benefits in the first place. However, opting for a withdrawal requires you to repay all the benefits received, including those of any family members who have been collecting benefits on your earnings record, such as a spouse or minor child. This requirement also includes repayment of any money that was withheld from your Social Security payments - for example, to pay your Medicare premiums.

You can only withdraw your application for Social Security benefits once, and you can apply for benefits again later when the monthly amount would be larger. To withdraw your benefits, fill out Social Security form SSA-521 (ssa.gov/forms/ssa-521.pdf) and send the completed form to your local Social Security office. If you change your mind, you have 60 days from the date Social Security approves your withdrawal to cancel the request.

Suspend Benefits

If you are not in the 12-month window or repaying your Social Security benefits is not financially feasible, there is another option to reverse benefits although you must be at full retirement age or older to be eligible.

Full retirement age is 66 and 6 months for those born in 1957, but it rises in two-month increments every birth year to age 67 for those born in 1960 and later. You can find your full retirement age at SSA.gov/benefits/retirement/planner/ageincrease.html .

At full retirement age, you can "suspend" your Social Security benefit without the need to repay benefits. Choosing to suspend will stop your monthly Social Security benefits and those of any dependent family members (except a divorced spouse).

During the suspension, you will also accrue delayed retirement credits, which will increase your monthly retirement benefit by up to two-thirds of 1% for each suspended month (or 8% for each suspended year) up until age 70.

Suspended benefits would automatically resume at 70. Alternatively, you could choose to resume Social Security benefits earlier, but you would only receive delayed retirement credits for the period when benefits were suspended.

You can request a Social Security suspension over the phone (800-722-1213), in writing or in person at your local Social Security office. The suspension would begin the month after you make the request.

If Social Security benefits are withdrawn or suspended and you are enrolled in Medicare Part B, you will start receiving a quarterly bill from Medicare for payment by mail or electronically. Normally, Medicare Part B premiums ($174.70 per month in 2024 for most beneficiaries) are deducted directly from monthly Social Security payments. You can also sign up for Medicare Easy Pay, a service which automatically deducts your premium payments from your savings or checking account each month.

Savvy Living is written by Jim Miller, a regular contributor to the NBC Today Show and author of "The Savvy Living" book. Any links in this article are offered as a service and there is no endorsement of any product. These articles are offered as a helpful and informative service to our friends and may not always reflect this organization's official position on some topics. Jim invites you to send your senior questions to: Savvy Living, P.O. Box 5443, Norman, OK 73070.